Xentrax specializes in Customer Experience Management and Workforce Optimization solutions for the Contact Centre. Since 1986 ... , we have provided innovative software solutions that help drive business success though operational efficiencies and increased customer lifetime value. Our "boutique" approach provides our customers with a more engaging, customer focused alternative to the traditional "big box" vendors, and it's our focus and specialization that powers our expertise and experience. Our market leading software partners include Hewlett Packard and NICE Systems. read more