We have a robust set of service offerings managed by a comprehensive enterprise management framework and made available throu ... gh a flexible engagement model. Delivery on a 24 x 7 basis. Gain a competitive advantage with comprehensive Infrastructure Management Services • IT Service Desk– Offered onsite or offsite, University Coalition offers 24x7x365 availability and provides complete ticket management based on SLA contracts. • End-User Support– Fully managed deskside support that covers your entire technology environment from remote deskside support, patch management, to software distribution and provisioning • Enterprise Systems and Network Management– Complete infrastructure and application monitoring to support your IT enterprise by engineering a holistic approach for networks, systems, storage, applications, and security • Data Center Consolidation– We consolidate and upgrade of legacy infrastructure and its integration with newer technologies such as cloud, mobile. • Database Services– Comprehensive and proactive support for all your database management needs including design, capacity planning, installation, upgrades, and recovery. We align your strategies with the specific requirements and available resources of each university, and our unique approach allows your sales team to effectively synch demand with supply to foster valuable, long-term alliances. For more information, set an appointment with one of our infrastructure advisors today. read more