Unil has a large dedicated workforce focused on one, specific area of expertise – accommodation and commercial cleaning servi ... ces. We work in partnership with you to provide the best possible results for your hotel / motel / apartments / public areas etc Guest Services Our staff are trained to handle a wide range of requests from your guests to make their stay more enjoyable including: delivery and pick up of guests’ items, providing room assistance and delivering room related needs such as additional bedding or replacing missing items. Linen and Laundry Management Unil will help you reduce laundry costs by managing your in-house laundries, linen hire and the servicing of linen owned and hired by the hotel. Turn-down We ensure your turn-down service is managed efficiently and in accordance with your hotel’s brand standards in a friendly and welcoming manner. Minibar Our team manage all aspects of minibar, from replenishment through to the transportation of goods and managing stock in accordance with your guests’ requirements and transaction recording. Lost Property We provide secure storage and logging of all guest valuables, queries and recordings on lost property and delivery of items to guests. Room Condition Inspection and Reporting Our team inspects the condition of your hotel room furniture, equipment and accessories to report to hotel management on any items requiring repair or replacement, ensuring the upmost standards of presentation are maintained. Amenities Management Our team manage all aspects of niceties for your hotel, including procurement of toiletries, managing storage and the daily stocking of guest rooms. Staffing From temporary to casual replacement for a day or more, to permanent recruited positions, we can take care of all your staffing needs. read more