Unifii specialises in managing and delivering ITIL based, ITSM, SIAM and ESM ServiceNow projects. We believe in simple not co ... mplex, in data not code. We optimise IT Operating Models through the design and implementation of end-to-end processes and data into ServiceNow. We are constantly focusing on innovation and investing time and effort in engineering solutions that benefit our clients. We have been the client, operated processes and tools and know that making a significant contribution to the success of a business depends on deep collaboration and being prepared to have the tough conversations. ITSM is fundamental, integration and automation is central and, increasingly, we’re working on non-IT related processes and bringing business users onto the platform. Removing manual effort is a key part of Unifii's aims to ensure that tools, processes and suppliers are fully integrated with the ServiceNow platform. read more