The Temporary Solutions Group entered the insurance market in 2015 and was the first organisation to be a supplier of alterna ... tive accommodation, not just a facilitator. It has revolutionised the AA market by offering a range of unique and innovative domestic temporary kitchens and bathrooms, allowing customers the choice to continue living in their own home after fire or flood damage, or during renovation work. By working closely with insurance companies and listening to the needs of customers The Temporary Solutions Group solutions have delivered: • Significant saving per claim • Increased customer choice • Improved customer satisfaction TSG design and manufacture all products and currently offer a portfolio of seven products; two external kitchen pods (standard and compact), a bathroom pod, two internal pop-up kitchens (standard and junior), an internal pop-up shower and a specially adapted bathroom pod for disabled use, all of which are delivered, installed and maintained by a skilled service team 24/7. At the heart of the business is a focus on customer service and the continued investment in its employees. This is demonstrated by an outstanding NPS rating of 99.4%. In April 2018 the company were proudly awarded the Queens Award for Enterprise: Innovation. A prestigious award designed to acknowledge outstanding achievements demonstrated by UK businesses. read more
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