Nearly all Life Sciences companies are in the midst of "customer engagement transformations" aimed at re-wiring how they oper ... ate to respond to a changing environment. Yet, only 18% are satisfied with their progress and most consider missing knowledge as the key hurdle they face. How this “knowledge gap” is managed will determine the winners and losers over the next several years. The Stem is a new breed of management consultancy. We enable Health companies to maximize their return on customer experience investments through a ‘networked consulting’ model that draws on the industry’s leading independent talent. We deliver expert teams sourced from our network of over 150+ consultants and configured to nimbly tackle the most difficult customer engagement challenges without sacrificing control or accountability. The benefit lies in the model itself. Seasoned Independent Consultants: Traditional consultancies rely on a finite pool of in-house talent, and work is typically pitched by a partner and then delegated to junior staff. At The Stem, we curate teams averaging 16 years of experience. Deep and Broad Expertise: Unlike traditional agencies or consultancies which focus on a small number of disciplines, The Stem has over 20 distinct customer engagement disciplines in its network. Full Accountability: All teams are overseen by a Client Partner, responsible for ensuring project goals are met and clients are satisfied with consulting teams. Flexibility & Agility: Stem teams are curated from our network and matched to client needs. We operate as a single global network with no limitations internally to building optimal teams. Cost-Effectiveness: The Stem uses a virtual model supported by collaboration technologies and peer support. By limiting overhead we are able to compensate and attract senior talent, and deliver more cost-effectively than "traditional consultancies". To discuss how we can help you, contact us at www.thestem.com, or gfisher@thestem.com. read more