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SupportSave Solutions, Inc.

Outsourcing/Offshoring ยท Walnut, CA
Website: www.supportsave.com

SupportSave is a global provider of outsourced customer care, technical support and back-office solutions with over 1700 work ... stations capacity operating 24/7/365 in 5 sites in 4 countries, and 20+ languages; Vancouver, Canada; Bucharest, Romania; Cebu City, Philippines. SupportSave has a nine year proven track-record of delivering the highest levels of quality at the lowest cost for many well-known E-commerce, retail and technology companies such as Office Depot, OfficeMax, Box.com, DocuSign, Bravo Sports, US Auto Parts, Rug Doctor, JC Whitney, Major Energy and ValueBasket.com (50-300 agents each). Unlike many mid-size vendors that provide collections, lead generation and outbound telemarketing services, we do NOT. Since SUPPORT and CARE is ALL we do, we are able to attract and retain the best experienced, degreed agents seeking long-term full-time employment opportunities and careers, translating to the best customer experience and lowest employee attrition rates in the industry. As a Boutique provider intent on disrupting our industry with unique price offers, our focus is on quality, not volume. The smaller size of our sites helps us achieve this focus. We have been run competitively against some of the biggest names in the industry and consistently exceed their quality, at nearly half the price. Our well-known clients are happy to share experiences, actual quality scores and objective data comparisons between vendors that demonstrate our superior quality. Our rates are $6.94 - $9 per hour for English and $7-12 per hour for Spanish, German, French, Italian, Russian, Arabic, Portuguese and others from Mexico or Romania. $15-19/hour from Vancouver, Canada supporting English, French, German and all Asian languages. Video tour our center, operations teams, agents and to hear what our clients have to say, visit our website, call now 1-323-417-0800 (press 1 for sales) or email sales@supportsave.com Up to $500,000 to switch. read more

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