Sigma Connected Group - Similar companies

Sigma Connected is an award winning provider of outsourced contact centres, business process outsourcing, training & consulta ... ncy services. Specialities include: Customer Services, Vulnerable Customer Support, Collections, Complaints Handling & SoLR Support. Clients include many leading UK brands across the Utility, Financial Services, Retail and Telecoms sectors. For these we deliver passionate 'client dedicated' teams, multi-channel contact centres and onshore / offshore capabilities. This results: exceptional customer experiences, high performance and full compliance - at a highly competitive cost. Reach:Out is the latest initiative from Sigma to help companies better support their vulnerable customers in debt and those in financial hardship. Awards: • 3x Finalist - Best Outsourcing and Partnership Initiative of the Year | Best Vulnerable Customer Support Initiative | Energy Team of the Year - Credit Strategy, Utilities & Telecoms Awards, 2020 • Winner - Energy Team of the Year, Collections - Utilities & Telecoms Awards, 2019 • Winner - Best Outsourced Complaint Handling - UK Complaints Handling Awards, 2019 • 2x Finalist - Utilities & Telecoms Awards, 2019 • Winner - Leader of the Year – Transition and Implementation - Credit Strategy, Utilities & Telecoms Awards, 2018 • Finalist - Utility Partner of the Year - Utility Week Awards, 2018 • Finalist - Outsourcing Partnership of the Year - UK Contact Centre Awards, 2018 • Finalist - Best Outsourcing Initiative of the Year - Utilities & Telecoms Awards, 2017 • Winner - Best Outsourcing Initiative of the Year – Utilities & Telecoms Awards, 2016 • Winner - Best Joint Customer Service Initiative of the Year – Utilities & Telecoms Awards, 2016 • Winner - Outsourcing Partnership of the Year – Midlands & Yorkshire Contact Centre Awards, 2016 • Winner - Energy Team of the Year - Utilities & Telecoms Awards 2015 • Winner - Outsourcing Partnership of the Year - Midlands Contact Centre Forum, 2015 read more