Our bots improve customer interaction, increase revenue, drastically reduce waiting on-hold times, retrieve detailed informat ... ion and improve customer satisfaction. Our proprietary AI and Natural Language Programming, together with machine learning technologies, open the door to enhanced dialogue between organizations and their customers, employees and stakeholders. This is the synthesis of customers’ queries and history, blended with enterprise data and objectives. Focused and delivering measurable, continuously improving returns. Key Market Differentiators: • Over 60 million queries per month • Over 60 deployments for 25 customers • Accuracy generally in the 90% to 96% range • Rapidly deployed in Proof of Concept or in full production • Instantly deployable industry specific modules • Multi-channel deployment (web, phone, app, WhatsApp, email, twitter, voice, etc) • 11+ industry awards in 3 years – US, UK, India. Over 80 languages supported. Marquee clients include NESTLE, State Bank of India (card division) , PwC, EY, HDFC Insurance, airtel. read more