The Mission of SERS is to provide our members, retirees, and beneficiaries with pension benefit programs and services that ar ... e soundly financed, prudently administered, and delivered with understanding and responsiveness. Who We Are - We believe these deeply ingrained principles guide all of our actions and enable SERS to fulfill its mission: Member and Retiree Focus - We focus on the needs of our members and retirees by “serving the people who serve our schools.” Integrity: - We believe in the highest professional standards and ethical conduct and the accountability needed to succeed and achieve our goals. - Completes actions, as promised. - Treats others with respect; admits mistakes; demonstrates openness and fairness. - Does not allow personal favors to influence decisions/actions. - Does not undermine others in direct surroundings (for example colleagues) for personal gain. - Upholds an ethical and professional conduct by word and example. Open Communication: - We use open, direct and proactive communication. Continuous Innovation: - We celebrate success, strive for quality and continually seek better ways to fulfill our mission to our members and retirees. We value individual and organizational courage, and a willingness to change. Teamwork: - We are committed to achieving our mission in a manner that encourages participation and values each person’s contributions. read more