When someone asks what we do at RSTN, it’s tempting to point out our two decade track record a helping transform some of the ... world’s greatest companies into faster, more agile and efficient, better versions of themselves. But it’s much more than that…. We serve our clients at every level of their organization, in whatever capacity we can provide value, whether as a trusted consultant and advisor to top executives, a reliable partner to top management or as a hands-on coach for front line end users. For every engagement, we bring the right people together to challenge established mindsets and drive transformation. We work with our clients to build the capabilities that will enable them to achieve dramatic improvements in operational efficiency and transactional agility; all in all creating a sustainable advantage. No matter the challenge, we focus on delivering practical and enduring results, and equipping our clients with foundational solutions that will allow them to transform and improve. We approach every client engagement as a partnership which, to succeed, requires that we have deep knowledge of their business, our information domain, and a set of capabilities that ensure only the finest and most professional implementations. Our implementations help to optimize customer experience, improve customer loyalty, increase efficiency, improve the flow and control of information, decrease turnaround times, improve data quality, and reduce operational costs of managing content, customer, advisor, and colleague interactions. We continually seek new and better ways to serve our clients, and aim to anticipate their future needs. We encourage our people to create and pilot new capabilities and tools, and we invest our firm’s resources in these efforts. read more