At Rocky Top One-Hour Heating & Air, we’re not just your average HVAC company; when it comes to heating and air conditioning, ... we offer the highest quality service, workmanship, and customer care in the entire Knoxville area. We’re known for being the leading HVAC company in the region, and we were even named the #1 Heating and Air Conditioning Company by Best of Knoxville 2017. How have we built this reputation? Our success is built on a history of providing the utmost in customer service. At Rocky Top One-Hour Heating & Air, our customers come first—it’s as simple as that. Our company mission, vision, and values all center on delivering the very best experience possible for our customers. Plus, we’ve created a workplace environment that empowers our employees and encourages them to truly love what they do. This, in turn, allows them to deliver that great experience for our customers, every single time. Our Mission Our mission is to be the best residential and commercial heating and air conditioning contractor in Knoxville and the entire East Tennessee region. We strive to serve our customers and our community by offering the highest level of innovation and excellence, both in service and products. At Rocky Top One-Hour Heating & Air, our vision is to be known throughout East Tennessee as the area’s leading heating and air conditioning company, committed to providing the best in comfort and quality. We strive to earn a reputation for exceptional services, delivered with the very highest integrity and customer care standards. Our Values We believe that our values reflect what is truly most important to us. These are our rules of engagement, an outline of what is acceptable—and what is unacceptable—when it comes to dealing with others. At Rocky Top One-Hour Heating & Air, our values are as follows: teamwork, honesty, respect, trustworthiness, excellence, fairness, customer focus, and integrity. read more