River Valley Financial Bank is based in Madison, Indiana and has thirteen (13) bank locations in the Madison, Hanover, Dupont ... , North Vernon, Seymour, Charlestown, Sellersburg, Floyds Knobs, Osgood and New Albany Indiana areas. Our fourteenth (14) office is located in Carrollton, KY. River Valley Financial Bank is a progressive financial institution that is dedicated to the principle of customer service. Customer service is not a buzzword or marketing theme at River Valley Financial, but rather a commitment. We believe that customer service is about anticipating and exceeding customers' expectations. "Expect a Difference!" ....is River Valley's service promise. That's right, service promise. We realized from our board of directors to our newest employee that if the customer doesn't see and feel a difference when they bank with us, then we are no better than our out-of-town, or out-of-state competitors. We are the local bank with the hometown advantage...prompt and local decision making, flexibility in administration of lending and deposit programs, and most importantly, a "They know me!" difference. We take pride in our customer relationships and we want our customers to know how much we value that relationship. If you aren't already a River Valley customer, we invite you to "Expect a Difference!" We trust you will see it in our faces and recognize it in our attitude. Customer satisfaction is our standard and not a goal. read more