We work with customers to check their PPI records, for free. If they were mis-sold policies by lenders, we then work on their ... behalf to obtain refunds from those lenders. If successful, we charge a low fee for the service. We keep things simple. We have adopted the banks electronic process to help reduce the timescales of identifying if PPI had been purchased. Our customers provide all details to us online via our website and email. We do not need huge teams of people on the phone and filling in paper forms so that really helps us keep our costs down and we pass those savings on to our customers. By doing it all online, we can get our price way down. We charge just 10% +VAT. read more