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3rdShiftDesk.com

Information Technology and Services ยท San Diego, CA
Website: www.3rdshiftdesk.com

3rd Shift Desk exclusively offers affordable, after-hours customer support services designed to seamlessly integrate with you ... r existing, daytime operations. 3rd shift desk.com is a focused customer support service engineered to manage priority issues, after-hours when your primary support teams are offline. Primary Service Roles (after-hours) - 24/7 Live Agent Access for Critical Support Contacts - Priority Issue Triage and Escalation Management - Tier 1 support Enterprise Everything We cover your after-hours shifts with today's leading capabilities and best practices - Professional Agents - Advanced Process, Knowledge, and Workflow Engineering - Leading Technologies, Systems, and Tools Seamless Integration 3rd Shift's service platform easily integrates with your environment for a seamless (white label) 24/7 support experience US Based Operations We exclusively feature USA based resources for quality service delivery Focused and Cost-effective 3rd Watch Alert is optimized for both quality and cost-effectiveness in low-volume service environments Ideal Solution for SMB Companies - Enterprise Capability with feasible SMB budgets - Contact types: Customer, IT User, System Monitoring, Premium Hotline 30 Years of Experience 3rd Shift Desk.com is an owned subsidiary of 80024Support, a leading, enterprise Service Desk solutions provider for many national brands since 1991 Available Service Trials and Service Guarantees - Contact us for further details read more

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