Imagine being able to record everything your customers and employees do when interacting via your digital channels, and see e ... verything exactly as they saw it, when watching a movie-like replay. Imagine storing these recordings in highly compressed, compliant form, and making them available for your Compliance team or Regulators to view, at a moment’s notice. Imagine de-risking your business, with your forensics team receiving alerts, whenever suspicious or potentially fraudulent digital behavior is detected, across all digital channels. Imagine going beyond compliance, utilizing the same data for customer insight, to analyze user behavior, improve customer experience, reduce costs, and increase profitability. That is the innovation of Qumram Qumram provides a fully-compliant digital audit trail, recording every digital interaction (web, social, mobile), securely and transparently, in accordance with global regulatory requirements. Big data collected and retained for compliance purposes can be converted into smart data that delivers deep customer insights. Visit www.qumram.com or call us: +41 44 300 2020 (Switzerland +44 7899 778 116 (UK) +1 212 835 1599 (USA) read more
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