Qelp is the global leader in online self-service software for any device and service. With over 70+ clients worldwide we are ... responsible for the online support experience of over 400 million end-users. We deliver superior customer experience in every support channel and reduce costs by deflecting unnecessary support calls. Making it easy for your customers to solve their issues online improves their satisfaction (NPS) and strengthens loyalty. With our clients, we typically achieve 20% call reduction on high call drivers. We work for companies that lead their industry such as T-Mobile, Sony PlayStation, Pearson Education and Telefonica. Follow Qelp for the latest industry updates and research reports! read more