For over 13 years, Pulse has been helping enterprises improve service and lower costs by automating and connecting their most ... common phone calls with Pulse’s Interactive Voice Response (IVR) solutions. Pulse offers cost effective solutions that help companies better serve their customers and employees. Whether a client is looking to define a long-term roadmap or optimize a comprehensive contact center solution, our services bring together the latest technologies to design, develop, integrate, and deploy solutions that will delight customers and reduce expenses. Pulse has installed tens of thousands of ports for over 200 clients in over 40 countries using the Pulse OCS software, with features such as: Speech Recognition, Text to Speech, development in VoiceXML, SALT, and Workflow Foundation. Our success has been fundamentally driven by an international client base that includes Fortune 500 companies, government agencies and a variety of small and medium sized businesses. read more