priSM, which stands for the professional recognition of individuals in Service Management, is a comprehensive credentialing a ... nd support program. It defines a measurable framework based on an individual’s existing experience, certifications, and industry contributions. priSM provides a structured path, with mentor support, for continuing professional growth while maintaining a registry for professionals to track their continued good standing. prism is governed by a board of directors appointed by itSMF International. read more
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