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Premier Technologies Pty Ltd

Information Technology and Services · Melbourne, Victoria

Every day, Premier Technologies is trusted by over 30,000 organisations in Australia and Overseas to facilitate mission criti ... cal customer interactions. With a passion for improving customer outcomes and the technology that drives them, Premier is a market leader in cloud based customer contact, self service and secure payments technologies. Over 32 years Premier has been known for the reliability, flexibility and excellence of its solutions backed by class leading service and support. Premier has two class leading hosted applications, Premier Contact Point and MerchantSuite. Premier Contact Point is a true cloud contact centre solution that delivers the ultimate customer experience. Built with the modern consumer in mind, it brings together the very best of high end contact centre features, smartphone engagement, BI and reporting. Customers love the ease of integration, the highly intuitive agent interface and a suite of administration tools for easy configuration, even for non technical users. MerchantSuite is Premier’s all in one solution to empower contact centres to deliver the ultimate omni channel payments experience. MerchantSuite is essential for contact centres looking to improve their processes by lowering costs, reducing risks and improving customer experience. In addition to providing effective methods to accept payments over the phone, MerchantSuite also offer 13/1300/1800 number hosting and other self service options. read more

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