Preferred Mutual, a property and casualty insurance provider, helping more than 235,000 customers and 450 independent agent p ... artners Live Assured every day through superior products and unsurpassed customer service. In business since 1896, we've been recognized for years of award-winning performance and financial strength by top industry groups, including an “A” for excellent by A.M. Best. Our home office is in New Berlin, N.Y. and quality coverage spanning throughout New York, New Jersey, Massachusetts, and New Hampshire. Preferred Mutual is the confident choice for our Northeastern neighbors. Learn more at www.preferredmutual.com For inquiries about payment and billing, please contact our Customer Service Team: customerservice@preferredmutual.com or 800.333.7642 We reserve the right to remove comments that we deem are offensive or violate our privacy policies. read more