Plátika is currently Merging with another BPO triple A organization. Plátika is an outsourcing Multimedia Contact Center Serv ... ice Provider and BPO established in 2003, with nowadays more than 1200 seats distributed between Puerto Rico, Colombia and USA. We specialize in the creation, development, and maintenance of customer relationships in order to help our clients communicate more effectively, maximizing their own value propositions by turning customers into loyal and profitable ones. Our contact center is specially designed for any type of contact processing (calls, e-mails, chats, web, fax, IVR, speech recognition), both inbound and outbound. Such proven technology and years of experience allow us to convert your customers into the focal point of your business. We are not just a service provider to our clients; we are a strategic partner delivering results that affect the bottom line. read more