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PerfectChat

Information Technology and Services · Witley, Surrey
Website: www.perfectchat.co.uk

We are a Live Chat service providing you with a team of highly trained customer experience agents who are on call 24/7 so you ... never miss an opportunity. What is live chat? Live chat is when one of our professional live chat operators interacts with one of your website visitors. Our trained live chat sales agents learn about your business and your website so they can assist your visitors. Our ultimate goal is to increase your sales by helping your website visitors in real time, right when they are ready to make a decision. Does live chat increase sales? Live Chat is the highest-converting service you can have on your website and the most effective method of engaging with customers while seeing immediate results in sales and service levels. What are the benefits of live chat? Live chat engages your website visitors proactively and asks the right questions to generate high quality leads, increase sales, and provide great customer service. ➢ Respond quickly to questions. ➢ Nurture and qualify leads for your sales team. ➢ Develop trust and rapport. ➢ Give your customers a great first impression of your brand. ➢ Reduce the number of people leaving your website. Does live chat increase conversions? Live chat has been shown to increase online purchases by 35% and increase website conversions by 49%. These benefits are driven by being able to present a human element to your visitor at just the right moment. read more

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