OpenSpan (www.openspan.com), now a part of Pegasystems (www.pega.com) is an industry pioneer in automation technologies that ... support transformation initiatives focused on driving revenue growth, customer lifetime value and operational efficiency. OpenSpan solutions are optimizing billions of transactions within contact center, back office and critical process business units in organizations throughout the world. OpenSpan technology enables companies to leverage an iterative approach to improving processes, automating work and creating efficiencies that minimize costs and boost profits. For more information, visit www.openspan.com. read more