NovelVox is a leader and pioneer in providing industry-specific contact center agent desktop and wallboard. We are accredited ... by Cisco as a Preferred Solution Provider. NovelVox has a worldwide customer base and has offices at five countries across the globe - India, USA, UK, UAE, and KSA. We are growing at a tremendous rate with 150+ global deployments across many business verticals, including Banking, Telecoms, Logistics & Travel, Healthcare, Government, Education, and Retail. The key to our success is easy customization; our Finesse Gadget Designer is one of a kind drag and drop designer studio in the world. It enables our partners and customers to rapidly develop/customize Cisco Finesse Agent desktops - which is at least 20 times quicker than the conventional methods that you find in the market. As a result, it helps in bringing down the development costs and enhances end user experience. read more