North American Customer Service Management Association (NACSMA.org) - Similar companies

NACSMA brings together like-minded professionals focused on advancing the customer contact industry and creating career growt ... h by establishing Contact Center Management as a recognized professional discipline. NACSMA members work to deliver best-in-class practices to our members. Our members collaborate to establish best practices within the contact center discipline and focused on the "customer experience" to both consumers (B2C) and to business (B2B) customers. read more