Newpark Hotel Kilkenny with Escape Health Club & Spa - Similar companies

The 4 star Newpark Hotel rests on the edge of medieval Kilkenny city, a cultural gem of festivals and historical sites. On ov ... er 40 acres of parkland, offering luxurious accommodation, a Health Club & Spa and fun filled kids’ activities, this family friendly hotel is the ideal base for exploring Kilkenny. With elegant banqueting suites, suitable for a large or intimate Kilkenny wedding and spacious conference facilities, our dedicated team will ensure all your needs are met whether you are here for business or leisure. Newpark Hotel is a member of Flynn Hotels. PRIDE At Newpark Hotel, we acknowledge that it is the strength and quality of the people within our hotel that create such memorable experiences for our guests. We have a long-term dedication to our colleagues and our guests which is encompassed within our mission statement ‘’Let Our Family Look after yours.’’ As a member of the Flynn Hotels, we are dedicated to providing the very highest levels of service. Through the use of our Flynn Core Values ‘’PRIDE’’ we ensure we are constantly providing our guests with truly memorable experiences allowing us to continue to be market leaders within the hospitality industry. It’s important to us that our employees feel confident within their role and use their PRIDE training as the tool for providing world class service to our guests. PRIDE training workshops are given internally to all staff members and upon completing the workshop staff members are able to and encouraged to: - Take care of customers confidently so the customer feels they are being treated as family. - Confidently manage customer situations that reflect the PRIDE approach. - Bring the mission statement, “Let Our Family Look after yours” alive. - Demonstrate a desire to deliver quality service to our customers on a daily basis. - Work with integrity by being honest and supportive of their colleagues. - Confidently take that extra step to ensure our customer has a great experience, knowing that the hotel supports them in their actions. - Take ownership and delight in providing a great experience for each and every customer. read more