At NBU we are about more than simply providing excellent electricity, water and sewer services to New Braunfels. We are commi ... tted to improving the quality of life for our customers through excellence in service. We look forward to serving you—our neighbors and friends—with the best in electric, water and sewer services. NBU welcomes questions, comments, or concerns related to NBU services, policies, programs, and community events. This social media site constitutes a limited public forum. As such, NBU reserves the right to remove content that violates the terms of this policy or any applicable law. Specifically, NBU reserves the right to delete any posting that contains the following: 1. profanity; 2. obscene or violent content; 3. discriminatory content, including content that promotes, perpetuates, or fosters discrimination on the basis of age, gender, race, religion, color, national origin, physical or mental disability, sexual orientation, marital status, and/or gender identity; 4. threats; 5. solicitation of business; 6. sexual content; 7. content that implies, promotes, or encourages illegal activity; 8. content that violates a copyright or trademark; 9. any content that violates federal, state, or local law; or 10. content that is unrelated to NBU services or that is inappropriate for our audience. NBU is not responsible for and does not endorse any comment posted by a member of the public. Commentators are personally responsible for their own comments, username, and/or any information the commentator places on this page. All content posted on this page is subject to the Texas Public Information Act, the Texas Local Government Records Retention Act, and e-discovery laws. This page is not monitored twenty-four hours-a-day, seven days a week (24/7). Please do not use this forum to communicate services issues or outages. For assistance regarding NBU’s services, please call 830.629.4628 (4NBU). For emergencies, please call 911. read more