K.H. Facility Management provides all manner of facility service personnel including concierges, janitors as well as pedestri ... an traffic managers and is lead by Ms. Yoko Endo. Born and raised in Tokyo, Yoko graduated from Meiji University and began her career at the Development Bank of Singapore in Japan. In 1995, she moved to New York taking a position with one of Japan's largest advertising agencies, DCA. Turning to freelance consulting in 1998, Yoko began advising department stores and shopping malls, including Lumine Co. LTD regarding New York's retail trends including, customer service and marketing concepts. In 2008, Yoko established Yoko Endo LLC, public relations, and consulting company, which provides the latest lifestyle trend information for high-end markets in the greater New York City Tri-State region, and Japan. Yoko now brings her vast knowledge of high-end retail, fashion, and international business to the facility mangement world. Her in depth understanding of customer service is something that is all to often missing from the contract service industry. Ms. Endo fully understands that first impressions are only made once; and she works tirelessly in order to ensure that our clients are served in only the most professional manner. Yoko's attention to detail permeates all that K.H. Facility Management delivers. read more