As one of Western New York's first HMOs, Independent Health covers approximately 355,000 people here and across the country w ... ith more than 100 plans, services and products. If you have any questions about your Independent Health account, feel free to contact us through one of the following links: Members - Contact Member Services for questions regarding your Independent Health plan, benefits, doctor information, etc. You may also use this link if you are having problems logging into our online system. FSA Members - Contact the FSA Department for questions regarding your FSA Account information. You may also use this link if you are having problems logging into our online system. Healthcare Professionals/Providers - Provider or Health Care offices may contact Provider Relations for billing inquiries, requests to become participating providers, or for general questions. Employers - Contact Employer Relations Brokers - Contact Broker Sales read more