Employing over 250 staff, we are a well-established, highly regarded and successful outsourced multi-channel contact centre. ... Impact Call Centre provides call centre solutions for companies that require outstanding complex or simple customer service and expert inbound and outbound sales. But we do more than that; we also nurture your customers as if there were our own and we believe in world class services every step of the way. Talk to us or even better visit! You’ll be glad that you did. Impact Call Centre work with national companies and organisations operating in a wide variety of industries from health and lifestyle products, manufacturing companies offering product support, and telephone booking for services to name but a few. If your business requires high quality, professional call centre services from a company that would reflect your commitment to world class service then we would love to speak to you. Alternatively, why not make an appointment to visit our premises in Hampshire to see first-hand what an exceptional call centre operation looks like in action! Our contact centre services are highly professional, cost effective, flexible and scalable. Impact Call Centre are PCI DSS Level 1 Certified, one of a very few outsourced call centres on the Visa Europe Merchant Agent list, which shows our commitment to, and understanding of, the importance of credit card and data security at the very highest levels. We are passionate about delivering call centre services of the highest quality with a “can-do" approach 24 hours a day, every day! Why choose Impact? • Knowledge, investment, attitude and experience. • IT driven. • Adaptable partner who will add value to every project. • Scalable resources and dynamic service. “To achieve excellence we believe in world class service every step of the way.” read more