Since we started out in 1972, our core purpose has always remained the same – our members. We’re committed to serving our mem ... bers and being there for you, in every stage of your life. Unlike banks, we value our members, as you’re not just a customer, but an owner too. Our profits go back into better products and services, so we can offer you great rates and lower fees. Our contact centre is open Monday to Friday and on Saturday mornings. Because we're about people not profit, we're committed to great customer service, competitive interest rates for borrowing and saving, and supporting our members with a wide range of services from financial to life insurance. read more