Icon Residential Lenders, a wholly owned subsidiary of Grand Bank, a nationally chartered bank licensed to lend in all 50 sta ... tes. Our mission is to provide exceptional customer service to everyone we come in contact with and going beyond the expected while establishing and maintaining relationships that are built on trust and respect; demonstrating a high regard for integrity and our commitment to doing things right the first time. Icon’s business objective is to lead the mortgage industry with motivated, streamlined processes that leverage existing relationships, while maintaining profitable, sustainable and controlled growth. Icon focuses on building a lending entity with the best service levels and customer experiences, supported by competitive pricing and products. Icon strategy continually develops and implements unique synergies and competencies to build profitability and keep costs low. Icon strives to make the loan process one of the easiest in the business. Icon creates client relationships of enduring value using high-touch personalized client service. Furthermore, Icon provides highly competitive loan programs that strongly communicate to our clients that we are here to offer a unique partnership that will allow our clients to achieve the best execution with exceptional customer service. read more