FocusEye Technologies is the UK’s Premier outsourced call center company offering unrivaled call handling solutions to UK bus ... inesses. It is important to ensure that your business never misses a vital sales call from your customers. If at times you feel unable to deal with the volume of inbound calls and need additional support, FET Call Center service will offer you the most robust solution. Re-sourcing internally to service customers 24/7 can be a very costly exercise, especially if the requirement is for only a small amount of calls per day. FET has a proven track record of delivering a multitude of Help-desk and Support solutions to corporate and SME businesses. Flexibility Strong Return on Investment. Account management and consultation Rapid access to new and existing markets Disaster recovery contingency Partnering with specialists in call centers Cost control Multilingual capabilities Allows you to focus on your core business Other major benefits are: Eliminate costs of management, recruitment, HR issues, holidays, sickness, and additional office space. 24 hour cover Instant and cost effective access to the latest technologies for call handling, recording, and management information Despite these advantages many companies and outsource companies get it wrong. In fact as many as 85% of outsourced services fail, yet at The VoIP Tree we have retention rates of 99% and excellent customer feedback. Many customers and competitors ask us how we manage to do this. read more