INTRODUCING FIRSTCARE FirstCare has been the UK’s leading authority on workforce absence management since 2004. From FTSE 100 ... companies to NHS Trusts, we have a strong track record of supporting organisations to manage and reduce unplanned workforce absences, having supported more than 600,000 employees in the UK. FIRSTCARE’S OBJECTIVES We help employees to get healthy faster. This has the following benefits: £ Reducing the costs that organisations incur associated with employee absence ⇗ Improving productivity by helping organisations to build healthier workforces ⚠ Reducing risk: • Save lives – our nurse-led service helped save the lives of 298 people in 2019 • Fewer insurance claims – by reducing absence spells and duration OUR SERVICES FirstCare’s system formalises the recording and management of workforce absences. We put in processes so that employees contact FirstCare directly through our 24/7 phone line, with instant absence alerts and policy triggers sent to managers and HR staff. Our nurse-led service allows us to diagnose healthcare issues faced by employees on day-one of their illness – speeding up recovery times, reducing total absences and improving wellbeing. WORKING WITH EXTERNAL PARTNERS (MEDIA AND GOVERNMENT) FirstCare holds unparalleled data and insight into the reasons why employees take unplanned days from work – for medical and non-medical reasons. Since 2004, we have recorded more than 18.7 million days of absence data. From managing cold and flu season to addressing mental health in the workplace and supporting long-term carers, our staff have a deep understanding of the personal issues that are affecting the UK workforce. We share the Government’s ambition to improve the UK’s productivity, and believe in close collaboration to ensure that organisations have access to the information they need to reduce absences and boost the UK economy. read more