Even though First Direct Financial maintains a large network of over 5,000 representatives nationwide, we keep strict guideli ... nes on all staff to give the best-in-industry customer service. We have found that doing so in such large numbers is actually not overly difficult. We treat every member of our vast network like family, and meet with each one regularly throughout our week. Our Scottsdale headquarters is home to our corporate offices and entails an atmosphere of positively enriched employee lives. We feel strongly that this has been the key to our success. read more