EASY Our system was designed with input from HR and staffing professionals who wanted a simplified ordering process. We creat ... ed a user-interface that makes the order process as simple as conducting a Google search. AWARD-WINNING CUSTOMER SERVICE We treasure every client and always go the extra mile to make them feel truly cherished. This is why we have won independent awards for superior customer service quality and why we have a 98% client retention rating over the past 14 years. LOW PRICE GUARANTEE We conducted a nationwide market research project and discovered that our rates are generally 15% to 30% lower than our top 500 competitors. Knowing this, if anyone shares their current invoice with us, we will match services and reduce the current price by 20%, guaranteed for five years. FAST Every screening provider says they are “fast,” but we put our money where our mouth is. With numerous digitized county court searches, integrations with verification third-parties, carefully vetted court researchers and technology optimized for speed, we are definitely one of the fastest. COMPLIANCE We take compliance very seriously so that we can advise our clients to avoid costly errors. Our senior customer service agents and technicians are required to earn their Basic FCRA Certification from the NAPBS. Our system is equipped with features to maximize compliance and we have the most experienced background checks legal counsel on retainer. read more
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