At Epic Freight Solutions we listen to you. We put in countless hours interviewing clients just like you finding out what you ... want, how you want to be serviced, and why it all matters. We understand that client service and superior performance go hand in hand. We asked the tough questions and what you told us was that in order to be different, be the best, and communicate differently we have to focus on the following: I. Integrated Freight Solution: You can book air, ground, domestic and international freight in one place II. The Ultimate Customer Experience: 24/7/365 proactive communication, via dedicated client service teams and technology, so you can get in front of issues and plan accordingly III. Visibility & Proactive Communications: Ease of use and convenience so you get the solutions and service your business requires IV. Technology: Provide superior visibility into shipment data and transportation spend so you can make better business decisions V. Integrity: Be honest, upfront, and tell you what we can and can’t do on every shipment These are the “pillars” of Epic’s service. And while some companies demonstrate one, two, or maybe three of these qualities, we are the only logistics provider that provides all five. We are a technology and service company firm that moves freight. Our technology was developed by you for you: freight dashboards, email notifications, “smart” order entry, online payment center, discount and rebate management, etc. Our people work hard, are accountable, and own your shipments from dispatch to delivery: 24/7/365 proactive communication, tracking and tracing updates throughout the shipment lifecycle, transportation optimization, integrity, dedicated client support teams. read more