We've earned the reputation as the industry's premier employee benefits administrator by delivering a standard of service tha ... t makes using our products fast and simple. How Do We Measure Up? Our average claims accuracy was 99% last year. Industry-wide, the statistics are 15-25% error rates among flex TPAs; ours is less than 1%. Our average claims processing time is 1/2 a day and nearly 99% of claims are processed within 2 days. At eflex, we don’t just talk about service. We prove it. read more