Echo Managed Services is a specialist outsourced provider of complex multi-channel customer contact services, comprehensive d ... ebt collection and energy theft investigation solutions. Echo is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global SaaS multi-utility billing software native to Salesforce. Echo combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities. For more information, visit www.echo-ms.com or follow Echo Managed Services on Twitter at @Echo_MS read more