Leading brands use Directly to support customers with cutting-edge AI and on-demand customer care. Companies like Airbnb, Mic ... rosoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while significantly reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, and Northgate Capital. We've got an amazingly talented team focused on collaboration and melding together creativity, technology, and data-driven insights. Come join Directly and contribute to our culture of curiosity, authenticity, and innovation! read more