Cygent offers service providers an integrated software platform that enables the timely and accurate ordering of communicatio ... ns services. By managing the complex relationships between orders, customer accounts and products, Cygent allows providers to streamline operations and align business processes around the customer. Cygent-powered solutions help communications service providers maximize profit by increasing revenue while reducing costs. The Cygent platform empowers communications service providers with an enterprise solution supporting comprehensive customer care, robust order, product and service management, and seamless integration to customer facing and network facing OSS systems. Cygent was acquired by Convergys (NYSE: CVG) in February 2003. read more