CX Solutions has been a leader in the Customer Service and IT Support industry since 2015. Headquartered in Toronto, Ontario, ... Canada, CX Solutions provides Contact Center and IT Services from our Centre of Excellence located in Sault Ste. Marie, Ontario. The Center of Excellence supports multiple languages and a variety of customer channels and offers a blend of inbound customer service, digital servicing, and technical support. CX Solutions has been operating in Sault Ste. Marie since December 2018 with great success in attracting local talent. CX Solutions also provides Technical and Business Consulting services to clients globally. Our consulting practice has led many complex Customer Experience Engagements related to telephony, unified communications, Information Technology – Strategy, and Call Centre Outsourcing. CX Solutions specializes in the following key areas: • Call Center Services – Inbound Customer Service and Technical Support • RFP development – specializing in core call center systems (cloud and on-premises). • Contact Centre Technology Assessments. • Customer Experience Capability Assessments. • Process Re-engineering. read more