CustomerOptix is a customer experience improvement service aimed exclusively at small business owners. With CustomerOptix, a ... small business can set up a mystery shop program in as little as 10 minutes, and start receiving highly detailed information about their customers’ experiences within just 48-72 hours of placing an order. There are no required contracts or spending minimums. Program setup, payment, and reporting is all done via an easy-to-use, secure web portal. CustomerOptix leverages IntelliShop's industry expertise, technology, quality assurance, and its proprietary panel of over one million mystery shoppers across North America, to help small business owners better understand and serve their customers. read more