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Customer Consultants

Market Research · Lyneham, ACT

Customer Consultants are more than just mystery shopping specialists, we are experts in customer interaction. If you have a b ... usiness, our programs will help you; •retain your current customers with outstanding and consistent service. •reach out to your target demographic with the knowledge of what they need from your business. •understand what your front line team require to excel. •create a productive environment staff enjoy. •harness the value of social media so your brand is intracting with millions of potential customers every day. •understand and exceed your competition. If you have customers, our programs will help you; •understand their needs, wants and expectations of different demographics. •maintain a consistently high standard of service with every interaction. •educate and demonstrate customer expectations to your front line team. •ultimately, grow your customer base with strong and loyal relationships, producing customers who are also your advocates. While Customer Consultants excel in working with traditional industries of retail and hospitality, we develop a range of unique programs that work outside these industries. These include; real estate, travel and tourism, business to business, web based and social media. Customer Consultants utilise the personal and professional knowledge of our team to create programs that lead the way in the mystery shopping industry. We have the right program for you. read more

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