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ContactUS Communications

Outsourcing/Offshoring ยท Columbus, Ohio
Website: www.contactusinc.com

ContactUS Communications is a U.S. based contact center services organization supporting global brands across a variety of in ... dustries. Our highly experienced management team delivers outsourced customer care, inbound and outbound sales, customer retention and win-back programs, as well as technical support. More recently, we have launched our technologies division focused on value-added integrations to CX Cloud software providers and launching our own software solutions focused on the customer journey. We are not a commodity player. We are not an answering service. We provide dedicated customer service staff, supervision, and management to measurably improve our client's business performance. All while maintaining an efficient cost-structure. We accomplish this through the highest quality service delivery, investing in world-class technology as a competitive advantage. read more

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