The Connex One Customer Engagement Platform enables inbound and outbound customer interactions through a secure, cloud-based, ... omnichannel engine. The feature-rich platform offers everything from AI and Automation to Workforce Optimisation to consolidate the customer journey into one place. Our clients see vast improvements in customer satisfaction rankings, reduced costs per interaction and are able to efficiently meet demanding SLAs with increased visibility and insightful reporting. To find out more about how the Connex One platform can improve your CX strategy or to arrange a demo, contact us on 0345 056 1133 today. read more
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