City of Alcoa Vision Statement We want Alcoa residents to experience an exceptional quality of life through comprehensive cit ... y services, a professional staff and the latest advances in modern technology. --------- City of Alcoa Mission Statement The City of Alcoa aims to provide its customers with comprehensive, innovative services that are second to none. We actively pursue improvements in quality, efficiency, and reliability, which allow us to leverage the City’s premier resource – our employees. _____ EXCELLENCE IN SERVICE, QUALITY OF LIFE read more