Citizens, is a regional full-service communications and entertainment provider serving 7 counties within Southwest Virginia. ... Headquartered in Floyd, Virginia, Citizens is a membership cooperative with roots tracing back to 1914 when landline telephone was established in rural Floyd County. Thus credit is given to the lineage in the company name — Citizens. With more than 100 years of innovation behind us, we’ve withstood the test of time and have experience that you can rely on. Citizens remains a Membership Cooperative — owned by members who are also our customers. Today, Citizens provides VoIP (digital phone service), IPTV, web and email hosting, DSL, and FTTP (Fiber to the Premise) services as well as Business Ethernet and FTTH (Fiber to the Home). Citizens not only embraces new technology, we help local families and businesses understand and use it to their benefit. We recognize our role in providing the foundation, the network. It is our mission to provide our customers with quality service, excellent support, and advanced technology. We have a dedication to customer service that is hard to beat and a commitment to technology. Citizens is proud to provide Technology to Your Community. read more