Website Pipeline, a South Carolina-based software company, is proud to introduce the first Customer Interaction Management So ... ftware platform; CIMcloud. With CRM and E-Commerce functionality designed specifically for product-centric, B2B companies and 100% integration to their existing ERP, CIMcloud will revolutionize businesses by optimizing their customer interactions. Customer Interaction Management (CIM) Software is a single, connected platform that captures and stores all customer interactions. It provides an all-in-one tool for customers to self-service as they choose, employees to interact more efficiently, managers to track performance, and a seamless integration between all business applications. read more